Frequently Asked Questions
Everything you need to know about shopping with Misch Vancouver.
What are your shipping rates within Canada?
We offer flat-rate shipping across Canada via Canada Post and FedEx. Orders over $500 qualify for complimentary standard shipping, while local Vancouver customers can select 'In-Store Pickup' at checkout for no additional cost.
What is your return policy for online orders?
We accept returns on full-priced items within 7 days of delivery for a refund or exchange. Items must be unworn, unwashed, and have all original tags attached. Please note that all sale items, jewelry, and apothecary are final sale.
Do you ship internationally?
Yes, we ship to the United States and select international destinations. International shipping rates and duties are calculated at checkout based on the destination country and package weight.
Can I visit your physical boutique in Vancouver?
Absolutely. Our boutique is located at 3485 West Broadway in the heart of Kitsilano. You can browse our full collection of curated international designers in person during our regular business hours.
How do I know which size to choose?
Since we carry a variety of international designers, sizing can vary. We provide specific measurements on most product pages. If you need further assistance, our stylists are available via email or phone to provide detailed fit advice.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like Shopify Pay, Apple Pay, and Google Pay for a secure and seamless checkout experience.